Privacy Policy

Effective Date: March 13, 2026

Lumos Lanka Pvt Ltd (“we”, “our”, or “us”) operates the Lumos Lanka website and is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information
When you contact us through forms, WhatsApp, or other communication channels, we may collect information such as:

  • Name

  • Phone number

  • Email address

  • Any information you voluntarily provide

Usage Information
We may automatically collect certain information when you visit our website, such as:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on our website

This information helps us improve the performance and usability of our website.

How We Use Your Information

We use the collected information to:

  • Respond to customer inquiries and messages

  • Provide information about our products and services

  • Improve our website and customer experience

  • Maintain communication with customers when necessary

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

Our website may use cookies to improve user experience and analyze website traffic. Cookies help us understand how visitors use our website so we can improve our services.

You can choose to disable cookies through your browser settings if you prefer.

Third-Party Links

Our website may contain links to third-party platforms such as Facebook, TikTok, and WhatsApp. We are not responsible for the privacy practices of these external websites, and we encourage users to review their privacy policies.

Data Security

We take reasonable measures to protect your information and ensure that your personal data is handled securely. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

Lumos Lanka Pvt Ltd reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Lumos Lanka Pvt Ltd
Hospital Junction
Polonnaruwa, Sri Lanka

Phone / WhatsApp: 077 084 2430